Return Policy: All hat sales are final, but if there are unforseeable complications that arise from shipping or fitment issues please reach out via email hippieranchcreations@gmail.com - IF A HAT IS ACCEPTED AS A RETURN/EXCHANGE (on a case by case basis) IT MUST BE RETURNED IN ITS ORIGINAL BOX ALONG WITH THE INVOICE, no make up marks, free of odor, and pet hair. So be careful when opening the box! Once the hat is returned in satisfactory condition to HRC a refund/exchange will be issued.